Frequently asked questions

How can I earn PWN credits to order swag?

Participating programs can provide PWN credits as part of their bug bounty program.
Typically, PWN credits can be earned through partaking in promotions, submitting valid vulnerability reports, maintaining high engagement, and contributing to feedback or engagement surveys.

Do I have to pay for shipping costs?

No, shipping is free on all items.

Do I have to pay import fees?

We partner with local fulfillment centers in Europe and North America to minimise customs charges. However, we cannot guarantee that your order will be free from import duties or taxes. Fees vary by country and are determined by local customs authorities. Any additional taxes or import fees are to be paid by the recipient and cannot be reimbursed unless otherwise stated.

For the most accurate information, we recommend checking your country’s import regulations before placing an order.

Can I return a swag package?

After a swag claim has been fulfilled, it is not possible to return it, or get PWN credits refunded.

Can I change the delivery address?

If your order has not yet been fulfilled, we may still be able to update the delivery address. Please contact support@intigriti.com as soon as possible for assistance.